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ReadyNAS 214 do_exit+4d8 after firmware update
Was checking the health of my ReadyNAS units (I have 4 in total. Was specifically checking volume space availability) and noticed that a new firmware update was being noted - I was on 6.9.3 and it was noting 6.10.2 is available.
Kicked off the update on one of the units, and now cannot access it. When I try to shut it down via the power button, it goes through the usual process but then hangs with the error "do_exit+4d8" on the LCD panel. From here the only thing I can do is pull the power cord from the back (not ideal!).
When the system reboots, it looks to do so correctly. I can see from the front panel that the firmware is noted as 6.10.2...but cannot access it either directly via it's IP address or see it in Raidar (v6.5.0).
Without being able to access it I'm not sure how I can extract the logs either.
Any ideas?
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Is the IP address compatible with your router's subnet?
Nothing was changed on that front, so yes :)
However your note prompted me to switch NICs to see if that made a difference. It did.
The 2nd NIC was DHCP enabled and using that address I was able to go straight into the control panel for the unit and use it as normal.
Switched back to the original NIC, and it seemed to still work OK. Rebooted to check and it failed to come back, despite showing an IP address on the front LCD.
Switched NICs and OK again.
I suspect I have a faulty NIC. Am not using both, so have switched to the other NIC, set the original to DHCP and put the old IP settings on the alternate NIC.
Probably just coincience that the NIC failed at the same time as the update happened...or at least hope it's coincidence. Nervous about the updates for the others now.
murph7355 wrote:
I suspect I have a faulty NIC. Am not using both, so have switched to the other NIC, set the original to DHCP and put the old IP settings on the alternate NIC.
If you are the original purchaser, you have a 3 year hardware warranty. If that is in effect, you can RMA the NAS (accessing support through my.netgear.com).
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