ReadyNAS 214 Not Booting

Question

This morning I need to unplug my ReadyNAS 214 via the mains plug socket. Before doing so I powered it off using the power button on the unit. I unplugged it from the mains, added the plug to an adapter and turned the ReadyNAS back on.
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However for the first time ever it will now not boot properly. It gets stuck for a long time then I have to resort to unplugging the back of the unit and plugged it back in. It stops at different percentages 88%,93% once 99%.
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I've just tried again, come to work and left it for a few hours. I can't login remotely so I can only imagine that something is wrong. When I tried using Raidar at home&nbsp;it showed the unit and that it was being booted up.
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What do I need to do/can try. All the media on the unit is not backed up. I've got three 6tb drives in the unit all backing each other up but if I have to do a factory reset I imagine it will wipe all these disks so I would like to avoid this if possible.
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Please help and thanks in advance.

JohnCM_S · Answer

Hi&nbsp;Bigmaca,

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Can you download the NAS system logs through RAIDar?

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You may also try booting the NAS to Read-only mode and see if you can access the data.

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Regards,

Bigmaca · Answer

Hi JohnCM_S,
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Thanks for your help with this.
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I can't I don't think as it says the unit is booting and nothing more. How could I grab the logs through Raidair?
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Can I run it in safe mode by using the reset button on the back?
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Would reinstalling the OS help with anything? And would it delete anything as well?

JohnCM_S · Answer

Hi&nbsp;Bigmaca,&nbsp;You will not be able to run the NAS in safe mode using the reset button. Safe mode&nbsp;will appear when the NAS encounters the situations listed in this article.&nbsp;OS re-install should not delete any data on your NAS but I don't think that it will&nbsp;be much of help on this situation. Perhaps try first booting the NAS to read-only mode and see if you can access the data on that mode.&nbsp;Regards,

Bigmaca · Answer

Hi JohnCM_S,
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When I'm home I'll give this ago straight away. If I am able to see the volumes in safe mode, but from memory&nbsp;it will not give me that function as everything seems to be working normally&nbsp;and it&nbsp;isn't displaying an error.
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I think this has happened before and then&nbsp;after multiple attempts it came back on. I won't bother with the OS&nbsp;reinstall &nbsp;

Bigmaca · Answer

Hi JohnCM_S.
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I've been trying all evening to sort this but had no joy. There is no way for me to get the logs on Raidar or on admin page as I can't get onto either as it says that the unit is booting.&nbsp;
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In Raidar is shows all volumes with a tick so I guess they are in working order. If it's any help the unit gets to an xagent.service which takes ahwile to boot and then gets stuck on&nbsp;upnphttpd.service at 99%. Is there anyway around this, I'm now petrified I'll lose data. I can't boot the unit into safe mode either. If I take out the disks it will but there are no logs to take.
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Thanks for your help with this, I really hope we can sort it. I've left it unplugged over night so fingers crossed&nbsp;

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ReadyNAS 214 Not Booting

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