NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sandman83cu
Aug 07, 2020Aspirant
ReadyNAS 214 stopped updating antivirus
Hello, I have a ReadyNAS 214 running 6.10.3. It has always updated the antivirus without issues. Suddenly it has stopped receiving updates. The last one I have is from July 27 at 10:48:28 AM EST....
JohnCM_S
Aug 08, 2020NETGEAR Employee Retired
Hi sandman83cu,
Before issuing you the freshclam command, can you download first the system logs of the NAS then provide it to us?
You may upload the logs to a file cloud storage then send me the download link via private message.
Regards,
simon2457
Aug 17, 2020Tutor
Hi John
Is there any update/fix for thisd issue as I have a Ready NAS 202 that has not updated Antivurus since July 19th. Same issue says that there is no internet connection?
Thanks,
Simon
- JohnCM_SAug 18, 2020NETGEAR Employee Retired
Hi simon2457,
We are still checking what is causing the issue using the logs that were submitted. I will update this thread as soon as we get feedback.
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!