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ReadyNAS 312 factory reset itself; have I just lost all my data?
I have a ReadyNAS 312 with two 2T drives in it. It has been working flawlessly for years, but one of the drives died. I replaced it with a brand new 2T drive, and the machine factory reset itself! ...
Just to close the loop on this one: the NAS was in Safe Mode because the one good disk was not seated properly. Once that was fixed, and a new second drive was installed, the NAS rebooted with all of the original settings and sync'd itself over the next 9 hours or so. Everything is working great now, although I will have to format the USB drive from the CLI (if possible).
Here are two takeaways:
1) I think the OS should inform the user in the UI when the NAS is booted in Safe Mode. Some banner or some such indicating the status would have saved a bunch of time and anguish. :)
2) It would be great if the USB drive as either unformatted, or formatted with an unrecognized file system would show up in the UI and allow us to format it there.
Other than that, it's very comforting to know that the NAS did it's job well and this great community helped keep the freak out to a minimum :)
Are you certain it didn't boot up in safe mode (instead of doing a factory reset)?
Thanks for the reply. I'm not sure the machine didn't boot in safe mode, but it's up and running now and allowing logins with the default password. Would the UI tell me if it was booted in safe mode? Neither disk is recognized at the moment.
Guess what? The NAS *was* booted in safe mode! Somehow the good disk got unseated. We reseated it and the NAS booted back as it was before. I have one dead drive so I'm trying to make a backup onto a 2T USB drive if I can figure out how to format it as ext4 through the UI. Then I'll get a new disk and resync them again. Thanks for everyone's help! It seems like safe mode worked the way it should. :)
Why are you backing up to EXT4 and not NTFS ?
pumpichank wrote:
Guess what? The NAS *was* booted in safe mode! Somehow the good disk got unseated. We reseated it and the NAS booted back as it was before.
Great news!
pumpichank wrote:
I'm trying to make a backup onto a 2T USB drive if I can figure out how to format it as ext4 through the UI.
Making a backup before the resync is a good idea. I agree with bedlam1 that you can make the backup with an NTFS formatted disk - which would give you the ability to read it on both Windows and macOS PCs.
I'm more of a Linux guy, which is why I suggested ext4, but NTFS might not be a bad idea (I do have access to Macs, and Windows but the latter only through VMware Fusion).
For whatever reason the USB disk isn't showing up on the Overview page, so I might have to try to format it from the NAS command line (I do have root ssh enabled on it). Is there a kb on how to format it from the command line?
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