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Forum Discussion
ReadyNAS 312 no email alerts after 6.4.1 upgrade
Email alerts not working and I'm unable to reconfigure. Logs show something like "smtp server cannot be reached". Our email is quite simple.... smtp.*****.com port 587 no encryption. Fails when ...
After clearing the cache the red X and SMTP_NOT_CONFIGURED is gone and a different interface has appeared. No luck getting configured, though.
Ok, who would have thought it was the ROUTER? Unbelievable. The ReadyNAS is on its own port on a 4-port Comcast Business Gateway (NetGear) because I had previous problems via a switch. All the other workstations are on different port via a switch. For whatever reason the ReadyNAS port was not connecting to the internet, yet all the others were.
First thing I got was a notice that an upgrade was available which tells me it was never connecting to the internet.
Problem solved.
I should have left well enough alone. Upgraded to 6.4.1 again...
1) email settings completely gone
2) entered email settings and FAIL again
3) got clever and thought going back to 6.4.0 would fix it.... NOT
Can't get to the router right now so I'll have to wait on that.
What in this upgrade could possibly mess with my router? Is that possible?
When I can get to the router I will try:
1) change the ReadyNas from port 3 to port 4 to rule out a port problem
2) reboot the router again and see if ReadyNAS can see the internet
Changing the port had no effect.
Rebooting the router got everything to work.
Still running 6.4.0 and it shut down on schedule, woke up on schedule and remained connected to the internet.
Next step. Upgrade to 6.4.1 again and see if we can maintain connectivity.
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