NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jamiejav1's avatar
jamiejav1
Aspirant
Oct 19, 2020
Solved

Readynas 312

I have a readynas 312 that is working great but seems to be registered under my older account which I can find.   First, I need to associate this with my current account.   Secondly, I have an R8...
  • JohnCM_S's avatar
    JohnCM_S
    Oct 28, 2020

    Hi jamiejav1,

     

    The registration of your RN312 has been successfully transferred from your old myNETGEAR account to the new one. If you need to register new NETGEAR devices, you may just do it using your new myNETGEAR account.

     

    Regards,

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Oct 21, 2020

Hi jamiejav1,

 

You may send me the email address of both of your old myNETGEAR account and the current one via private message. I will check if I can forward a request to an appropriate team that can merge the two accounts.

 

Please also provide the serial number of your NETGEAR devices.

 

For the R6000 router, was this registered already? If not yet, you may just log in to my.netgear.com then register the device there.

 

Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More