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jamiejav1's avatar
jamiejav1
Aspirant
Oct 19, 2020
Solved

Readynas 312

I have a readynas 312 that is working great but seems to be registered under my older account which I can find.   First, I need to associate this with my current account.   Secondly, I have an R8...
  • JohnCM_S's avatar
    JohnCM_S
    Oct 28, 2020

    Hi jamiejav1,

     

    The registration of your RN312 has been successfully transferred from your old myNETGEAR account to the new one. If you need to register new NETGEAR devices, you may just do it using your new myNETGEAR account.

     

    Regards,

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Oct 24, 2020

Hi jamiejav1,

 

Would just like to check if you still need help with this concern. In case you still need assistance, you may just send the requested information via private message.


Regards,

  • jamiejav1's avatar
    jamiejav1
    Aspirant
    Oct 24, 2020

    I sent you pm.

     

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired
      Oct 24, 2020

      Hi jamiejav1,

       

      I have sent a request to the appropriate team to merge your old myNETGEAR account to your current one. I will provide you an update once I get a feedback.

       

      Regards,

      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired
        Oct 28, 2020

        Hi jamiejav1,

         

        The registration of your RN312 has been successfully transferred from your old myNETGEAR account to the new one. If you need to register new NETGEAR devices, you may just do it using your new myNETGEAR account.

         

        Regards,

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