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Forum Discussion

Eornom's avatar
Eornom
Aspirant
Jun 11, 2018

ReadyNAS 314 NIC Failing after firmware update

I have been operating my RN314 for nearly 5 years without problems or issues.  With my UPS, uptime has been nearly 99.9% the entire time.  I recently purchased a pair of 12TB drives to upgrade my sto...
Installation & Upgrade
Eornom's avatar
Eornom
Aspirant
Jun 12, 2018

Thanks for the reply.  I have not had a chance to reset to factory defaults using spare drives yet, maybe this weekend.  The attached is what happened last night, however.  The events in the log appear to have occurred within a 2 minute time frame.  One NIC failed, second NIC failed.  One NIC tries to recover, then fails again.  I had to hard power cycle the NAS this morning to reach it again.

 

Is there a repository of older e1000 NIC drivers I could try before rebuilding the NAS from scratch?  Like I said, this problem started with a firmware update which probably included a driver update with it.  I would like to try a NIC driver rollback first.

 

Thanks again.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Jun 13, 2018

Which firmware did you update from?

There was a driver update in 6.9.0 but it was reverted in 6.9.1

  • Eornom's avatar
    Eornom
    Aspirant
    Jun 13, 2018

    I purchased the unit in 2013.  I do not believe I updated firmware from purchase date.  I'm not sure what version it was on when I upgraded to ~6.9.3 (I think)....  So it's about 5 years old and rock solid until now.

    • Eornom's avatar
      Eornom
      Aspirant
      Jun 13, 2018

      Apparently a previous reply of mine did not show up here for some reason.  Not sure why and I hope this one makes it (unrelated to the missing reply).

       

      I noticed my e1000e driver on my system is:

       

      e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k

       

      I noticed there are more recent drivers available (e1000e 3.4.0.2 for example).  How do I check which drivers are included with 6.9.x firmware builds?  In another thread I saw an e1000e 3.3.x driver version on a beta 6.1.x build.  Shouldn't my firmware update have included that as well?  Is there a way i can update my NIC drivers independant of Readynas firmware update? 

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Jun 13, 2018

        initrd.log shows the firmware update history.

         

        I think your mean a beta 6.9.x build.

         

        We updated to that version in 6.9.0 but reverted the change in 6.9.1

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