NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 316 touchpad freezing
I bought an RN31600 last year, and was randomly having a similar issue as the one described in this thread after using it for about half a month. The touchpad sometimes freezes and won't go off after...
I suspect this is really a hardware failure. If you are the original purchaser (that is, the NAS is new, not used), you should contact support via my.netgear.com and request an RMA ("replace my defective Netgear product").
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
