NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 316 Volume set Inactive
Hello,
I have a readynas 316 running firmware 6.10.9. I keep it on this firmware just so I can run Plex on it. We were moving some stuff and bumped into the shelf the nas lives on. The shelf leaned a bit and two of the drives slid out from their bays. The volume set switch to dead. I powered down the NAS and then placed the drives back in their bays and booted the NAS back up. I can see the drives online, but the volume is labeled as inactive. Is my data gone or is there some hope of recovery?
1 Reply
I can see the drives online, but the volume is labeled as inactive. Is my data gone or is there some hope of recovery?
There is hope of recovery.
Download the full log zip, as there is information in there that is useful for figuring out the right recovery path.
If you need help analyzing the logs (likely you will), then you can put the full zip into cloud storage, and send me a link via private message (using the envelope link in the upper right of the forum page). Don't post the link publicly, as there is some information leakage when you do that. Make sure the link permissions allow anyone with the link to download.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
