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Forum Discussion
ReadyNAS 424 unresponsive after 30 mins uptime
My ReadyNAS 424 often goes unresponsive after 30 minutes up time - the front panel buttons only light up blue upon pressing and do not bring up front panel info, and I cannot log into the admin page and I have to shut it down ungracefully (long press on the power button). I can then start it back up fine. This problem is intermittent. I have tried downgrading from OS 6.10.8 to 6.10.7 and 6.10.3 and the problem persists.
Can anyone suggest some troubleshooting or solutions?
I am happy to post logs.
Thank you
7 Replies
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Have you downloaded the log zip file?
RAIDar also has a diagnostic you might try.
Another option is to open an SSH window and run top in it, then see if a process is at 100% CPU at the time it crashes.
Hi - thank you for the tips.
Re: the logs - Yes, I've downloaded the log .zip file - should I upload the entire archive here? I'm not sure if it would contain sensitive information - it contains 77 files - which could be relevant?
Re: RAIDar - i've run the diagnostics and it comes back with the following:
Successfully completed diagnostics
System
- Disk 1 has 16 Reallocated Sectors
- Disk 1 has 16 Reallocation Events
- Disk 1 has 408 Current Pending Sectors
- Disk 1 has 408 Uncorrectable Sectors
Logs
- No errors found.
the readynas has now gone unresponsive to any presses to the buttons on the front panel and the LED is blank. it is still running however, and I am able to browse the disk in windows explorer
top is showing the afpd command utilising 100% CPU
~400 pending sectors suggest that the disk needs to be replaced.
It could be linked to the unresponsive problem.
BTW, don't post the logs here - there is some privacy leakage. I'm willing to take a quick look if you like. Put the zip into cloud storage (dropbox, google drive, etc), and send me a PM with a link (you can't attach it). Make sure the permissions allow anyone with the link to download it.
Send a PM using the envelope icon in the top right of the router page.
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