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Forum Discussion
KenTanker0us1
May 14, 2020Tutor
ReadyNAS 426 Windows cannot access my NAS Error code: 0x80070035
Hello friends, I hope you're all keeping safe! (I'm also hoping enough are able to be online to help me with my questions!) I am having some serious network issues; my NAS becomes inaccessible on...
KenTanker0us1
May 21, 2020Tutor
aHey StephenB, good to see you here. I would have replied earlier but on top of network probs, I had a flood. Yay.
Appreciate your help. it just happened to me again today. It went like this:
Trying to access my NAS.
I get the error code 0x80070035: the network path was not found.
I tried typing in \\nasname - same error
I tried pinging from a command prompt - it says destination host unreachable.
This happened right after using remote desktop with one of the PCs on the network.
More information, may or may not be important:
1. my network map is, roughly: a router, and ProSafe Gigabit switches. I have both NAS and PCs connected to the switches. Like this:
router
|_prosafe switch
|_PC or NAS
|_PC or NAS
|_prosafe switch
|_PC or NAS
|_PC or NAS
|_prosafe switch
.....etc.
2. The PCs are Windows 10 pro. I'm not using any 3rd party antivirus anymore, just Windows Security. I do run SpyBot Anti-Beacon.
As it is now, when I get this problem bad enough, the only fix is to power cycle my entire network, PCs and NASs. I have suspicions about Windows Update and Windows Security.
Any help and advice you can offer is greatly appreciated as always. Stay safe, be well
StephenB
May 21, 2020Guru - Experienced User
KenTanker0us1 wrote:
Trying to access my NAS.
I get the error code 0x80070035: the network path was not found.
I tried typing in \\nasname - same error
I tried pinging from a command prompt - it says destination host unreachable.
Are you pinging the IP address or the hostname?
Also, are you assigning static IP addresses in the NAS, or using DHCP (perhaps with address reservation)?
KenTanker0us1 wrote:
aHey StephenB, good to see you here. I would have replied earlier but on top of network probs, I had a flood. Yay.
Ouch.
KenTanker0us1 wrote:
Stay safe, be well
You too.
Massachusetts is beginning re-opening, so we'll see what happens over the next couple of weeks.
- KenTanker0us1May 22, 2020Tutor
-
Are you pinging the IP address or the hostname?-
I was pinging the IP address.
-
Also, are you assigning static IP addresses in the NAS, or using DHCP (perhaps with address reservation)?
-
I'm looking in the router ctl panel right now and I see in the DHCP tab I have a DHCP Client Table with Enabled Static DHCP IP; so I think the answer is yes.
-
Massachusetts is beginning re-opening, so we'll see what happens over the next couple of weeks.
-
Oh man, be careful. I know people that have died from this thing, it ain't no joke.
**As always, many thanks.
- StephenBMay 22, 2020Guru - Experienced User
KenTanker0us1 wrote:
I was pinging the IP address.
I'm looking in the router ctl panel right now and I see in the DHCP tab I have a DHCP Client Table with Enabled Static DHCP IP; so I think the answer is yes.
So that rules out hostname resolution, and it also makes duplicate IP addresses unlikely.
Ping not working isn't good news, so that should be tracked down. Since you have multiple switches, see if you can test from a PC on the same switch. There are some tools out there that will do continuous ping tests (gping being one of several). Maybe try using one of those.
KenTanker0us1 wrote: Oh man, be careful. I know people that have died from this thing, it ain't no joke.For sure. People here are being quite cautious (and we are still staying at home).
- KenTanker0us1May 25, 2020Tutor
Ping not working isn't good news, so that should be tracked down. Since you have multiple switches, see if you can test from a PC on the same switch. There are some tools out there that will do continuous ping tests (gping being one of several). Maybe try using one of those.
IIRC correctly I tried that and the pinging was the same with the machine on the same switch. Mind you, it's fine now. This is an 'intermittent' problem in that it just comes and goes. This is one of the reasons I suspected Windows 10 updates or Windows security. I recently stopped using AVG and decided to fly with the stock AV that comes with Windows.
I also notice that my network seems slow, even when all the machines can communitcate.
For instance: It's taken approx. 9 hours to copy my 3 stooges collection (approx 60-70GB) from the NAS to
a local machine. Network speed says avg 1.1 Mb or so. Shouldn't that be faster????In the interest of not flooding you with info I'll stop now. As always, thanks for your help and advice. I certainly need it! peace
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