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Forum Discussion

ArthurP's avatar
ArthurP
Aspirant
May 22, 2016

ReadyNAS 516 and OS 6.5.0 slow to the point of unusable

this issue surfaced for me with OS 6.4.  The workaround then was to turn off Virus checking and ultimately a firmware update.  Now, with 6.5.0 the issue has returned. I am getting transfer rates of 3...
Performance
BrianL2's avatar
BrianL2
NETGEAR Employee Retired
May 22, 2016

Hi ArthurP,

 

Could you tell us if you did the manual or automatic update? Was this the case on another PC or computer on the network? Lastly, send us the complete device logs so we can check what's wrong with your system.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

ArthurP's avatar
ArthurP
Aspirant
May 23, 2016

Thanks.  I was a bit unclear on the timeline.  I noticed the slowness, went to the NAS Admin page, saw there was a firmware update available, applied it manually and saw it did not make a difference.

 

Who do I sent the log file to? 

 

 

  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired
    May 23, 2016

    Hi ArthurP,

     

    Instructions are available here.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • ArthurP's avatar
      ArthurP
      Aspirant
      May 23, 2016

      logs sent. thanks.

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