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Forum Discussion
Readynas 526x Anivirus scanner definition update failed
On Sep 10th the antivirus scanner definition file failed due to download failure check your internet connection
Firstly i received an email Readynas Alert message system error
Have turned off antivirus rebooted nas turned on again no change rebooted nas still file will not update this is on the same network as a 626x sitting next to it both connected to XS512EM which is connected to RAX120 AX12 via cat6a cable giving a 5GB link using the multigig port on the router this has been running quiet happily for months no issues any help please much appreciated
48 Replies
One option is ssh into the NAS (as root), and then try running freshclam manually (with no parameters).
Hi thank you for picking this up how do i do what have suggested i am not that it literate will need instruction help
pgjscottieuk wrote:
Hi thank you for picking this up how do i do what have suggested i am not that it literate will need instruction help
You can start by
- enabling ssh on system->settings->services in the NAS web ui. Make sure password authentication is enabled.
- enter ssh root@nas-ip-address in the windows search bar (or in terminal on a mac). You'll get a one-time prompt to accept the fingerprint.
- use the NAS admin password when prompted
Then enter freshclam on the command line (with no parameters) and tell us what happens.
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