NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

sebulbiusz's avatar
sebulbiusz
Aspirant
Oct 14, 2020

ReadyNas 6 Ultra 6 won't boot or reset after power outage

After power outage, because of UPS failure, my RNDU6000 (ReadyNAS OS V6.10) stuck on "ReadyNAS" prompt screen :( Won't boot, won't reset :(

8 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Do you see "no disks" status if you remove the disks (labeling them by slot)?

     

    Do you have a backup of the data?

    • sebulbiusz's avatar
      sebulbiusz
      Aspirant

      Yes, after removing the disks, I have no disks status and the display says "Booting / Finding disk" then "Starting network". After a few moments, the NAS started up in SAFE MODE.  But I can't log into the NAS ... Unfortunately, I do not have a backup :(

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Well, the issue is with the file system on the disks - since it isn't booting, that would include the OS partition.

         

        I'd start by testing the disks by connecting them to a Windows PC (either with a USB adapter/dock or with SATA), and run the vendor diagnosics (Lifeguard for Western Digital; Seatools for Seagate).

         

        After that, the options would either be

        • to try using RAID recovery software (ReclaiMe is one package that supports BTRFS),
        • use a data recovery service
        • attempt to repair the file system yourself. 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More