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bradthur's avatar
bradthur
Aspirant
Oct 17, 2020
Solved

ReadyNAS 628x Interface hangs while change NFS/SMB permissions

When making a change to NFS or SMB permissions, the interface will hang upon commiting a change.  The busy wheel spins indefinitely until I close and reopen the browser - see attached.  Navigation in...
  • StephenB's avatar
    StephenB
    Oct 29, 2020

    Did you disable ipv6 in the network settings as I suggested above?

     

    Are you using iSCSI LUNs?

     

    FWIW, I am thinking that it might be a good idea to try an OS reinstall.

     

    It might be interesting to see if apache2 can be restarted manually (before the error).  For instance, do a journalctl -f in one ssh window, and then do a systemctl restart apache2 in a second window, and see what happens.

     


    Sandshark wrote:

    When you log into the admin UI, are you using the NAS name or IP address?  I don't know exactly why that might work, but it could be associated with the FQDN issue.


    The AH00558 is coming from the apache2 restart, so it's not related to how you access the NAS in the browser.

     

    The normal workaround is to add a ServerName directive to apache2.conf (which can either specify an IP address or an FQDN).  In fact, the error message says to do that.  In this particular case, the AH00558 error is specific to the IPv6 address fe80::b2b9:8aff:fe44:d36c.  This is a link local address (self assigned by the NAS). If ipv6 isn't enabled in the router, it's a good idea to disable ipv6. Though you'll likely still see that error, it will just shift to an ipv4 address (see below).

     

    But the real questions here are 

    • why apache2 is trying to restart in the first place
    • why the restart is failing (or looping)

    The web ui is clearly hanging because apache2 isn't up.

     

    FWIW, I tried manually starting apache2 on my own NAS, and this is what I see in journalctl -f

    Oct 29 06:07:25 NAS systemd[1]: Stopping The Apache HTTP Server...
    Oct 29 06:07:25 NAS systemd[1]: Reloading.
    Oct 29 06:07:26 NAS systemd[1]: nut-monitor.service: Supervising process 6027 which is not our child. We'll most likely not notice when it exits.
    Oct 29 06:07:26 NAS apachectl[30926]: [Thu Oct 29 06:07:26.096421 2020] [so:warn] [pid 30929] AH01574: module cgi_module is already loaded, skipping
    Oct 29 06:07:26 NAS apachectl[30926]: AH00548: NameVirtualHost has no effect and will be removed in the next release /etc/apache2/sites-enabled/001-fv-https2.conf:2
    Oct 29 06:07:26 NAS apachectl[30926]: AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 10.0.0.15. Set the 'ServerName' directive globally to suppress this message
    Oct 29 06:07:26 NAS systemd[1]: Stopped The Apache HTTP Server.
    Oct 29 06:07:26 NAS systemd[1]: Starting The Apache HTTP Server...
    Oct 29 06:07:26 NAS systemd[1]: Reloading.
    Oct 29 06:07:26 NAS systemd[1]: nut-monitor.service: Supervising process 6027 which is not our child. We'll most likely not notice when it exits.
    Oct 29 06:07:26 NAS apachectl[31035]: [Thu Oct 29 06:07:26.432460 2020] [so:warn] [pid 31039] AH01574: module cgi_module is already loaded, skipping
    Oct 29 06:07:26 NAS apachectl[31035]: AH00548: NameVirtualHost has no effect and will be removed in the next release /etc/apache2/sites-enabled/001-fv-https2.conf:2
    Oct 29 06:07:26 NAS apachectl[31035]: AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 10.0.0.15. Set the 'ServerName' directive globally to suppress this message
    Oct 29 06:07:26 NAS apache2[31039]: [ssl:warn] [pid 31039] AH01909: 10.0.0.15:50020:0 server certificate does NOT include an ID which matches the server name
    Oct 29 06:07:26 NAS apache2[31039]: [ssl:warn] [pid 31039] AH01909: 10.0.0.15:443:0 server certificate does NOT include an ID which matches the server name
    Oct 29 06:07:26 NAS systemd[1]: Started The Apache HTTP Server.
    Oct 29 06:07:26 NAS apache2[31043]: [ssl:warn] [pid 31043] AH01909: 10.0.0.15:50020:0 server certificate does NOT include an ID which matches the server name
    Oct 29 06:07:26 NAS apache2[31043]: [ssl:warn] [pid 31043] AH01909: 10.0.0.15:443:0 server certificate does NOT include an ID which matches the server name

    This looks very similar to what bradthur is seeing. There were two restarts though, which is curious.  But not an endless loop (as he has).

     

    Plex is off in my case, so I'm wouldn't expect to see the plex error (though I have seen it before, and I haven't seen an endless restart).

     

    I'm also not seeing this:

    Oct 27 18:13:52 NAS01 systemd-sysv-generator[13852]: Overwriting existing symlink /run/systemd/generator.late/umountiscsi.service with real service.

    Though I'm not running iSCSI.  All I see in the generator.late folder is this:

    root@NAS:~# ls -al /run/systemd/generator.late/*
    -rw-r--r-- 1 root root 444 Oct 29 06:07 /run/systemd/generator.late/hdparm.service
    root@NAS:~#

     

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