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Forum Discussion
ReadyNAS "Admin Page" is offline
Upgraded to firmware 6.7.5 through the web interface and now the unit is not responing via the browser at all. SMB share is still working Tried Rebooting Tried Reset via reset pin on back...
fwbroker responds but wants me to login, that unfortunatelly isn't working. My correct pawwword just gives "Authorisation Required"
Its the same with raidar diagnostics, the login isn't working.
Please explain: "You could try installing onto a scratch disk", as im not sure what you mean.
I have spare disks but unsure how to do what you suggest.
You could try using admin/password, just in case you did an OS reinstall accidentally.
mickle026 wrote:
I have spare disks but unsure how to do what you suggest.
Unformat/zero one of those disks - windows disk manager can unformat - just delete all the "volumes". WDC's lifeguard can zero it.
Then
- power down, and remove the current disks (labeling by slot)
- Insert just the scratch disk and power up. It will do a factory install.
- Do the basic setup, and upgrade to 6.8.0. Then power down.
- Reinstall the current disks in their original slots, and power up.
At that point the system should install 6.8.0 onto the disks.
Thank you for you help.
At this moment the NAS is in use, so I'll attempt the method you have suggested as soon as I am able.
Thanks for your help.
I am pretty miffed with it, because it was working just fine and I thought what the hell and clicked update in the web interface. Its been a pain since. I should have just left it alone!
Finally figured out the issue, but still dont know how to fix it without a full reformat of the disks and remove the OS6 from the HDD's and I dont really want to loose about 10TB of data.
The issue is with the firmware on the disks, not the firmware in the flash. Why does it boot from the disks? I had always believed it booted from the flash!
If I remove the disk and install some spares, the system boots and installs the FW on to those disks and the admin page works fine, I can access the settings and everything as if it were new. I dont have my data on those disks though :(
If i put back in my data disks, the system boots but the admin page is offline and I can access my data via samba but not by web admin or any of the settings. So back to square one with my data disks. The system is the same as before.
So I ran recovery boot mode and selected OS reinstall. Thinking that will overwrite the OS on the HD. But NO, still the same.
Still does not resolve the issue. Something somewhere to do with th OS is corrupt on my DATA disks and its just not repairing. It would seem that the NAS unit itself is fine! - I really thought the NAS unit was ready for the rubbish tip!
I think my only option is to buy some more disks, copy off my data to those disks via the network.
Remove my jbod/xraid disks
Put them back in - in the wrong order to force a reformat. (or manually reformat a couple in a usb caddy)
The system will recopy the FW onto those disks and boot OK, like a new system.
Copy my data back on to them.
The only things that will change is and extra settings and the admin password will go back to the default one.
What a delightful solution - cost of 10 - 12 TB of disks and another couple of days copying because netgear software cant fix its own issues?
A couple of hundred GBP, well thanks very much for the *ahem* upgrade!
Well, you really should have a backup plan, so the extra cost of a method to copy off the data is something you should have already budgeted.
And to answer your question on why it boots from the drives instead of the flash is because none of your settings or apps are in flash.
But on to your current condition. When you put in the blank drive, what version did it come up with? Did you upate it to 6.8.0 if it was not already there? Do you have SSH enabled? Did you ever try the default password in case the OS re-install really did work? OS re-install does not overwrite some configuration files, so one of them is your likely problem. Can you enable diagnostic mode? One of the Netgear mods may be able to go in and fix the probelm if you can enable it.
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