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ReadyNas backup since rel. 6.10.2 does not work again anymore
On October 4th 2019 I instlled the latest Firmware 6.10.2 and at that moment at least one Backup did run successfully.
However:
Again after 14 days, October the 18th 2019, my ReadyNAS Backups does not work anymore again.
Every Backup that is automatically started gives the Error: "Cannot mount the device ....", although when I hit the button "Test Connection" within the Source settings of the partcular backup I get then the Info "Connected with //LT-FdG/F/My Documents"
What's is going on here, I am desporate.!
I tried Restarting the RN102 and PC : No success
I made a new Backup task, which could find:
- my Laptop "LT-FdG" successfully,
- my drive "F" successfuly,
- my documents folder "My Documents",
however after saving this Backup Task and Starting it, I get again the error:
""Cannot mount the device ....".
Please HELP!
Finally I solved the problem of the ReadyNAS backup with th Help of Netgear Support.
The problemat was solved as foolwos:
1. By changing the ReadyNAS Backup configuration as follows:
- by changing the 'Hostname' from a logical Name into the real IP address
2. By solving the real problem namely Not able to use Logical names as Hostname anymore.
- This was due to the fact that I had given the Netgear NAS an Fixed IP address which was within the range of the DHCP IP addresses. So I changed the DHCP range of IP addresses in the router into a range of free (not yet used) range of IP addresses.
Both problems were resolved.
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Hello
could you please send the system log to nsbu_logs@netgear.com?
you can also try a workaround from the website(Part 2)
- Yes, I will send the logs when I am at home on sunday 27 october.
Kind regards,
Floris de Groot I did send you the System logs to your provideded email address today Sunday 27 Ocober 2019 around 11:19 a.m. Central European Time.
Finally I solved the problem of the ReadyNAS backup with th Help of Netgear Support.
The problemat was solved as foolwos:
1. By changing the ReadyNAS Backup configuration as follows:
- by changing the 'Hostname' from a logical Name into the real IP address
2. By solving the real problem namely Not able to use Logical names as Hostname anymore.
- This was due to the fact that I had given the Netgear NAS an Fixed IP address which was within the range of the DHCP IP addresses. So I changed the DHCP range of IP addresses in the router into a range of free (not yet used) range of IP addresses.
Both problems were resolved.
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