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Forum Discussion
Readynas Duo: Dead drive 1 - what are my options?
Drive 1 just reported as dead. Rebooted and running OK on drive 2. Is there anything I can do to check disk 1 before getting it replaced under warranty? If it isn't covered for some reason, would...
Actually you can (there is a special code you can enter indicating that you know the drive is bad). I've done this occasionally and had no issues with the return.
techman05 wrote: Should be noted you will probably need to the do the disk test anyway if its like Segate's return policy . Seagate uses a code in their test to decide what to do with the disk and you can't return without putting something there.
The advanced replacement option (where they ship you a drive first, and include a return shipping label) is what I do. It is about the same price as doing the shipping yourself, and you get the drive much quicker. This is only available in the US though.
techman05 wrote: All that's left after that is do I want to pay to get it fast?, or should I wait a week and ship it back myself? I ended up with the get it fast since it came with packaging materials and prepaid shipping.
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