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Forum Discussion
TonyLush
Nov 12, 2015Aspirant
ReadyNAS DUO OS Reinstall cannot see data
Our Duo V1 had a fixed IP address that became defunct when the router was replaced. I did an OS Reinstall (paper click on the reset button and single flash of the lights), and I allowed the firmware ...
mdgm-ntgr
Nov 13, 2015NETGEAR Employee Retired
Did you do an OS Re-install or a factory default?
Only a factory default would wipe the data on the NAS.
So you have no backup?
TonyLush
Nov 13, 2015Aspirant
OS reinstall, single blink of the lights, but users, groups etc. are all gone.
No data that I can see.
I have no backup because the machine was inaccessable without changing the IP address, which could only be done with the OS reinstall...
Sounds like I am starting from scratch.
- mdgm-ntgrNov 13, 2015NETGEAR Employee Retired
The first blink would occur after about 5 seconds. After about 30 seconds the second blink of the disk LEDs would occur. It sounds like you probably didn't notice the first blink and left the reset button pressed in for the second blink.
After a factory default is selected some disk checks are run and then there is a 10 minute countdown during which you can open RAIDar, click setup and choose your RAID choice and confirm your choice to proceed straight away or power down by unplugging the power to abort. After the 10 minutes is up if you do nothing it will choose the RAID mode you chose last time (X-RAID or Flex-RAID) and proceed to wipe the disks.- TonyLushNov 13, 2015Aspirant
As I was very concerned about the time between first and second blinks, which I didn't see documented anywhere, so I was very cautious about how quickly I released the reset button -- about 6 seconds after restart and immediately after the first blink.
That said, my data must be toast and I will proceed from here.
Thank you for your efforts.
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