NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Piggin
Feb 24, 2017Aspirant
ReadyNAS Duo v1: after factory reset lost access to FrontView
Hi everyone!
Used my DUO with only one 1 tb HDD (under Win 10, 64), and yesterday after having backed all the data, I installed 2x2Tb HDDs, performed factory rest and upon several hours of synchronization both HDDs appear to be OK (both LEDs are steady).
The problem, however is that, though I see my NAS in Win Explorer (1,8 tb available space; files are copied OK to and fro), I lost access to the NAS web FrontView.
Via network map in the router web interface I see only ONE IP (that of Shares page - however, when accessing it, I get the message "The shared resources currently are not available"), but the IP for FrontView (which I somehow assigned as fixed about five years ago - and I don't remember how!) is now gone.
My second huge problem is that I am a complete layman in all this stuff. I don't know what firmware version I have, and how to check/reinstall that. I don't know what SSH is, and how to access it. I don't have RADIATOR - and it won't install on my PC - win 10, 64 - (simply returns the message "Ершы software can't be installed on your PC")T. I don't have RAIDAR - and it also won't install due to some missing Java file.
If someone would be noble enough to give a step-by-step advice in layman's terms to an old ignorant man - I'd be praying for this person all my life. :-))))
3 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Piggin wrote:
Via network map in the router web interface I see only ONE IP (that of Shares page - however, when accessing it, I get the message "The shared resources currently are not available"), but the IP for FrontView (which I somehow assigned as fixed about five years ago - and I don't remember how!) is now gone.
You should only see one IP address there.
Try https://nas-ip-address/admin in your browser, using the ip address you see in the router. There will be a security warrning you need to click through (with Chrome, click on "advanced" on the warning page).
You should then get a user/password pop-up. The user is "admin", the password is "netgear1" That should take you through the rest of the NAS setup.
The best way to get a consistent IP address is to reserve one in the router - leaving the NAS IP configuration set to "automatic". Any old static address you set before on the NAS was wiped out by the factory reset.
- PigginAspirant
Ah, thank you dear StephenB, what a **bleep**head I am!!! :-(
So https://nas-ip-address/admin is a FrontView link, while https://nas-ip-address/shares is Shares... Shares still won't function properly, but who gives a damn now that FrontView was re-born for me?
OK, what kind of prayer do you prefer to be pronounced by me in your honor? :-) "Our Father, who art in heaven..."?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!