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Forum Discussion
rozel
Oct 28, 2018Aspirant
ReadyNas Duo v2 - Windows 7 Doesn't See It
Hi
Since changing my router I can no longer see my ReadyNas on my Network. RAIDar sees it on the old IP address - 192.168.1.74 but when I click Setup or Browse the webpage that pops up doesn't loa...
- Oct 28, 2018
rozel wrote:
I think I know the UNKNOWN IP address in my router (I believe this is the Duo's) - it is 192.168.0.7
First try confirming this by entering https://192.168.0.7/admin in your browser, and see if that gets you into the duo's dashboard.
rozel wrote:
Yes my Duo is definately v2 and had thought I did a Firmware reinstall earlier this morning but not sure I followed the right procedure. Can you point me to or tell me what the exact procedure is please - definately a v2 Duo, running 5.3.5 soft.
If your duo has a static 192.168.1.x address, then the simplest solution is to change your router to use 192.168.1.x also.
I didn't want to post the boot menu procedure until the model was confirmed. It's described on pages 16-17 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
rozel wrote:
I understand about doing a Factory reset - that's a complete no no as I've thousands of music tracks on it, which I don't want to lose.
RAID isn't enough to keep your music safe. You need a backup on a different device for that. So I do recommend getting a USB drive or some other storage, and putting a backup plan in place for your NAS.
While I agree with bedlam1 that you should update your firmware, I wouldn't do that until after you have a backup.
rozel
Oct 28, 2018Aspirant
Brilliant help and advice, thank you and for the speedy response.
I think I know the UNKNOWN IP address in my router (I believe this is the Duo's) - it is 192.168.0.7 - my media player doesn't see it either but in the player's configuration I mistakingly tried to reset it to the old 192.168.1.74 one but I had no joy, for obvious reasons now.
Yes my Duo is definately v2 and had thought I did a Firmware reinstall earlier this morning but not sure I followed the right procedure. Can you point me to or tell me what the exact procedure is please - definately a v2 Duo, running 5.3.5 soft. I know it involves pressing the little button on the back of the Nas whilst it is powered down. But then what exactly? I'm obviously a little worried doing something wrong in case I do a full Factory reset. I understand about doing a Factory reset - that's a complete no no as I've thousands of music tracks on it, which I don't want to lose.
Hope you can help me a little bit more
StephenB
Oct 28, 2018Guru - Experienced User
rozel wrote:
I think I know the UNKNOWN IP address in my router (I believe this is the Duo's) - it is 192.168.0.7
First try confirming this by entering https://192.168.0.7/admin in your browser, and see if that gets you into the duo's dashboard.
rozel wrote:
Yes my Duo is definately v2 and had thought I did a Firmware reinstall earlier this morning but not sure I followed the right procedure. Can you point me to or tell me what the exact procedure is please - definately a v2 Duo, running 5.3.5 soft.
If your duo has a static 192.168.1.x address, then the simplest solution is to change your router to use 192.168.1.x also.
I didn't want to post the boot menu procedure until the model was confirmed. It's described on pages 16-17 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
rozel wrote:
I understand about doing a Factory reset - that's a complete no no as I've thousands of music tracks on it, which I don't want to lose.
RAID isn't enough to keep your music safe. You need a backup on a different device for that. So I do recommend getting a USB drive or some other storage, and putting a backup plan in place for your NAS.
While I agree with bedlam1 that you should update your firmware, I wouldn't do that until after you have a backup.
- rozelOct 28, 2018Aspirant
"I didn't want to post the boot menu procedure until the model was confirmed. It's described on pages 16-17 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf "
This did the trick - a massive thank you! Not used my Duo for a while but my Media Player, so I'm informed, now plays music, which in turn will hopefully now deliver lossless sounds through my Home Theatre setup.
Strange thing is the relevant IP address is now 198.162.0.26 lol! But my network now sees it and that's what matters. It still shows 192.168.0.7 as UNKNOWN but now I am going to have a well deserved session with my Media Player. I've just updated the Duo to 5.3.13 too - not sure what the enhancements are but we will see.
Thank you once again and have a great day!
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