NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dg64
Aug 21, 2015Aspirant
ReadyNAS Duo v2 & Windows 10
OK, so I just upgraded to Win 10 and now I've lost contact with the ReadyNAS. In file explorer I can see it under NETWORK. When I select it I get the error: "Network Error" "Windows cannot access \\...
- Aug 21, 2015
dg64 wrote:
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Interesting, it didn't do that with my Win 7 upgrade.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
EDIT: our posts crossed... But you can continue to use your microsoft account if you set things up properly in the windows credential manager.
dg64
Nov 18, 2015Aspirant
Type Credential in the search box for Win 10, then select Credential Manager. Then select Windows Credentials.
There may or may not be any Windows Credentials listed (top line.)
Select Add a Windows Credential
device will be "\\netsore_name_here
username and password come from the setup on your Netgear box.
Should be good to go.
- StephenBNov 18, 2015Guru - Experienced User
dg64 wrote:
Type Credential in the search box for Win 10, then select Credential Manager. Then select Windows Credentials.
There may or may not be any Windows Credentials listed (top line.)
Select Add a Windows Credential
device will be "\\netsore_name_here
username and password come from the setup on your Netgear box.
Should be good to go.
Correct. You can optionally substitute \\nas.ip.address for the device if you prefer not to use the name (this assumes you've reserved the IP address in the router, or it is static).
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!