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Solved
ReadyNAS Duo v2 & Windows 10
OK, so I just upgraded to Win 10 and now I've lost contact with the ReadyNAS. In file explorer I can see it under NETWORK. When I select it I get the error: "Network Error" "Windows cannot access \\...
dg64 wrote:
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Interesting, it didn't do that with my Win 7 upgrade.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
EDIT: our posts crossed... But you can continue to use your microsoft account if you set things up properly in the windows credential manager.
What happens if you enter \\NETSTORE into the file explorer address bar?
Is Windows 10's network connection classified as "private"
Are the NAS and Windows configured for the same workgroup?
Are you using a local log on or a Microsoft account?
What happens if you enter \\NETSTORE into the file explorer address bar?
- Error "Windows cannot access NETSTORE"
Is Windows 10's network connection classified as "private"?
- Yes
Are the NAS and Windows configured for the same workgroup?
- Correct
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Do you have to use a Microsoft account to logon? It is not obligatory with Windows 10.
Perhaps stick to the traditional windows logon method and ensure that the windows logon details match those of a user on the nas.
OK, I just switched accounts on the system to logon with one that does not have a Microsoft account. This one also does not have an account on the NAS. I can see and access the NAS, no problem.
That means that it has to do with the Microsoft Account login somehow. Interesting. The NAS is setup to allow anyone to access (behind a firewall). Apparently everyone except a MS account login. Back to a permissions issue on the NAS? Dump the MS Login for an old school login?
dg64 wrote:
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Interesting, it didn't do that with my Win 7 upgrade.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
EDIT: our posts crossed... But you can continue to use your microsoft account if you set things up properly in the windows credential manager.
StephenB wrote:I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
I'll give that a shot and report back when done.
That did it! Added a Windows Credential for "\\NETSTORE" with a username and password from the NAS and everything worked like a charm.
Kudos to you!
I tried to enter the account details for the admin account of my ReadyNAS Duo v2 (as suggested in the solution), and I tried using my microsoft (outlook) account too - the message is "The specified network password is not correct".
There does not appear to be any new driver for my device in windows 10.
I'm not very IT savvy, so if anyone can help me, I'm going to need quite explicit instructions (assume I know nothing!).
Your microsoft logon won't work.
What firmware is the NAS running? (The web UI will show this, and RAIDar will as well).
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