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ReadyNAS Duo v2 cannot scroll boot menu
Hello community
I am writing from a VAIO-SX14 laptop unter Win10 Pro x64.
I have been operating a RaedyNAS Duo v2 Model RND2000-200EUS with 2 2TB HDD successfully since 2013.
2 weeks ago I "lost" access to the NAS both in Linux and in Windows computers and could not see it with RAIDar_6.5.0 either.
Reading and following the advice in the FAQ I managed to reinstall the OS through the boot process of the ReadyNAS. This brought back the visibility of the NAS and I could backup the daty to an external USB-HDD. However the file transfer was very sloooow. On top I was not able to play the audio files from the NAS through my network player any more.
I decided to do a reboot to factory defaults and thus reformat the HDD. However I could no longer browse the boot menu of the ReadyNAS - that is to say:
- powering on brings me to the state with all lights on just fine
- pressing backup to scroll to a state with just the power button and the Disk 1 LED light on imediately switches off ALL lights except the power button
- gracefull power off will not work any more (pressing the ower button twice) - I have to pull the power cord.
Continuing to read the FAQ's and manuals I decided to pull the 2 HDD and format them to FAT32. Remounting them did not trigger the autoformat process and did not change anything. I pulled the HDD again and recreated an unformatted partition on each of the HDD. The disks are both working and detected fine in my partition software.
Putting them back into the ReadyNAS still does not trigger any autosetup procedure. Trying to go to "factory defaults" through the boot menu ends as posted above:
- powering on brings me to the state with all lights on just fine
- pressing backup to scroll to a state with just the power button and the Disk 1 LED light on imediately switches off ALL lights except the power button
- gracefull power off will not work any more (pressing the ower button twice) - I have to pull the power cord
- the setup process through readycloud.netgear.com does not see the ReadyNAS and RAIDar_6.5.0 will not detect it either.
... and now I am stuck and kindly ask for your help or advice.
Best regards
HP Staber
Salzburg
I will eventually go for a new NAS unit. For the time being I am set with a 4TB Buffalo and I will finish saving my files from the backuo onto the Bufallo this weekend.
Thanks for listening and helping out.
Regards
HP Staber
9 Replies
Replies have been turned off for this discussion
I would post about this in the RreadyNAS forums instead of the cable modem forums.
Good Luck.
Try removing both disks and power up the Duo v2. Then see if RAIDar can find the NAS on the network, and confirm that it reports a "no disks" status. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
While the disks are removed, try testing them with vendor tools in a Windows PC (Lifeguard for Western Digital; Seatools for Seagate). If they pass, remove all the partitions, insert them into the NAS and power up. Normal behavior is for the NAS to do a factory install when it detectes blank disks.
One good way to remove the partitions is to use the "write zeros" test that is in both Seatools and Lifeguard. Writing zeros will sometimes uncover disk problems that the non-destructive tests miss.
The first step in sequencing through the boot options is all LEDs off. Are you continuing on and not getting past that point?
I am continuing and not getting past the state with all lights off.
I will retry this weekend when I am back from a business trip and confirm.
Regards
HP Staber
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