ReadyNAS NV+ (4.1.8) Turning Off on It's Own - Improper Shut

Question

Hi All,I have an urgent problem that I would like feedback on.Our ReadyNAS keeps shutting down for some reason - no idea why.We have switched out UPS units and still the unit shuts down on it's own - probably due to some power supply failure?Just for reference on hardware, you can check out another thread I had going earlier:viewtopic.php?f=31&amp;t=61342Thanks for any feedback - the unit just says that it shut down unexpectedly in the logs...

mdgm-ntgr · Answer

Suggest you open a tech support (http://www.readynas.com/support) case and edit the thread title (i.e. subject of first post in the thread) to include your case number.

SuperFlyBoy1 · Answer

mdgm wrote:Suggest you open a tech support (http://www.readynas.com/support) case and edit the thread title (i.e. subject of first post in the thread) to include your case number.That link appears to be closed - anything else?Thanks.

mdgm-ntgr · Answer

Link works for me. Can you try it again?

SuperFlyBoy1 · Answer

mdgm wrote:Link works for me. Can you try it again?What specifically do we do on the page that you have linked? There does not seem to be any options (on that old page) that refer to opening a support case, period.

mdgm-ntgr · Answer

It includes links e.g. to https://my.netgear.com/myNETGEAR/support.asp where you can open an online support case.

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ReadyNAS NV+ (4.1.8) Turning Off on It's Own - Improper Shut

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