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Forum Discussion
ReadyNAS NV+ HD upgrade failed after 4th drive
I started upgrading four 500GB HD to four 1TB HD last Monday.
Followed the instruction provided by many existing topic - swap one HD at a time and wait until it is fully sync and proceed with next HD.
I started from drive 4 and work my way toward drive 1. After drive 2, I did the same, pull out drive 1, NV+ shows drive failed, put in new drive, NV+ shows drive added. then I went to sleep.
Next morning (about 7 hours later) the system is OFF (I never had this with previous 3 HD), so I power it back on. I got the following message:
Booting....
Checking FS: 1%
From RAIDar, it was showing resyncing 1% 2 hours and 13minutes, so I went out and got home around 4pm (7 hours later), no progress was made, still at 1%. I did several power cycle (I know I shouldn't :( but panic)
I pulled out drive 1 and ran Western Digital test (both quick and extended tests), but result PASSED.
Then I put drive 1 back in the NV+ and I still got the same message, so I tried upgrade firmware to 4.1.8 using USB and afterward I am still seeing 1% from the front LED on NV+
I am now backing up all the content to my local PC and thinking maybe I should wipe all four HDs and start from new.
I would like some suggestion/comment for the following:
- do a fully backup (will take several hours, I have about 400GB of data)
- run western digital test tool on ALL 4 hard drive
- reformat the HD on PC (????)
- put all drives back in NV+ and setup as new device
Any comments/suggestions are appreciated.
Followed the instruction provided by many existing topic - swap one HD at a time and wait until it is fully sync and proceed with next HD.
I started from drive 4 and work my way toward drive 1. After drive 2, I did the same, pull out drive 1, NV+ shows drive failed, put in new drive, NV+ shows drive added. then I went to sleep.
Next morning (about 7 hours later) the system is OFF (I never had this with previous 3 HD), so I power it back on. I got the following message:
Booting....
Checking FS: 1%
From RAIDar, it was showing resyncing 1% 2 hours and 13minutes, so I went out and got home around 4pm (7 hours later), no progress was made, still at 1%. I did several power cycle (I know I shouldn't :( but panic)
I pulled out drive 1 and ran Western Digital test (both quick and extended tests), but result PASSED.
Then I put drive 1 back in the NV+ and I still got the same message, so I tried upgrade firmware to 4.1.8 using USB and afterward I am still seeing 1% from the front LED on NV+
I am now backing up all the content to my local PC and thinking maybe I should wipe all four HDs and start from new.
I would like some suggestion/comment for the following:
- do a fully backup (will take several hours, I have about 400GB of data)
- run western digital test tool on ALL 4 hard drive
- reformat the HD on PC (????)
- put all drives back in NV+ and setup as new device
Any comments/suggestions are appreciated.
12 Replies
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- After spending few days testing the HD, finally found the HD that was causing problem.
Lesson learned: test ALL HD before you swap out your old ones. - You dodged one when you were able to back up your data. As one who has lost all his data in the past (joined the lost data club decades ago), you now know why we beat the drum of maintaining a current and complete backup. Never ever trust your data to one device be that device be a single HD or a single NAS.
I know that backing up to external devices is a PITA, especially with today's larger arrays, but you survived what could easily have been a disaster. If you can see your way in the future, add another NAS to your setup and then back up NAS to NAS. I finally got to that point two years ago and enjoy the comfort of a nightly automatic backup of all 2.4TB of data. (I also do a periodic external backup to a WD Passport of all my critical/important data, all but the videos and music, which then goes offsite in case of a disaster). A current and complete backup gives you a lot of leeway when working with problems.
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