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KenQuek's avatar
KenQuek
Aspirant
Aug 22, 2016

ReadyNAS NV+ Only fan powers on

One day it stucked at shutting down for 15minutes i assumed it hung. So after i switched off the mains and tried to hard reboot nothing happens, only the fan spin up.

 

Fan spin up at very high rpm
LEDs light up for a split second
LCD nothing
Disks do not spin up.

 

Have tried with and without disks. Tried disconnect cmos battery. Tried pressing and holding power button and reset button does nothing except the initial power on.

What happened?

9 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi KenQuek,

     

    Same behavior with or without disks? Might be a faulty chassis. By the way, do you have a backup of your data?

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • KenQuek's avatar
      KenQuek
      Aspirant

      Hi BrianL,

       

      Thank your for your reply. Yes same behavior with and without disks.

      Do you mean the mainboard died?

      Possible to boot the NAS with a regular ATX PSU just to confirm?

       

      Knowing the old age of the NAS that can go anytime, i did not place any important files into it.

      I do not have a backup copy of the data but have an idea how to retrieve them.

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired

        Hi KenQuek,

         

        It could be but a faulty PSU is also a possibility. I saw an open ticket under your account and you mentioned that a recent power outage might have caused this. If you want to replace the PSU on your own, I suggest that you check this old thread in the community. If you're open in purchasing a new NAS, that's also an option for you to recover the data. Kindly check this article for more information.

         

        Hope this helps!

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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