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Forum Discussion
jburbidge
Jul 05, 2017Aspirant
ReadyNAS NV+ v1 - can't access but ping shows reply
We have a ReadyNas NV+ v1 with Firmware 4.1.14 which is used as a backup for a ReadyNas NV+ v2. On Monday, I started having problems accessing the unit, so I did the usual thing & re-started it. When...
- Jul 06, 2017
Thank you very much for the very useful information StephenB.
I cleared logs & cache, re-installed the OS & I have access again!
What a relief... thank you so much for helping.
StephenB
Jul 05, 2017Guru - Experienced User
The default admin password on the NV+ is netgear1 (not the same as your v2 NAS).
You might look for a full OS partition while you are in tech support mode (you'll need to mount the OS partition to check it).
If the v1 simply backs up the v2, perhaps just do a factory reset, rebuild it, and reload the data from scratch.
- jburbidgeJul 05, 2017Aspirant
Thanks for the reply StephenB
"The default admin password on the NV+ is netgear1 (not the same as your v2 NAS)."
I am aware of the difference & have been using the correct password.
"You might look for a full OS partition while you are in tech support mode (you'll need to mount the OS partition to check it)."
What would I be looking for? Why would this help?
"If the v1 simply backs up the v2, perhaps just do a factory reset, rebuild it, and reload the data from scratch."
I was simplifying... it does, but it holds daily/weekly/monthly versions which I'm trying not to lose.
- StephenBJul 05, 2017Guru - Experienced User
jburbidge wrote:
>>>"You might look for a full OS partition while you are in tech support mode (you'll need to mount the OS partition to check it)."
What would I be looking for? Why would this help?
The OS partition is only 2 GB in the NV+ v1. If it gets full, then there are several possible symptoms, including loss of connection.
The fact that the OS reinstalls made the problem worse suggests that it might be getting full. There are a couple ways that can happen, the most common is a run-away log file.
You can check it simply enough with df - but you do need to mount it first. Are you using XRAID or flexraid?
- jburbidgeJul 05, 2017Aspirant
I'm afraid I don't know if I'm using XRAID or flexraid - my guess would be whatever is the default. It's inherited hardware so I didn't set it up originally, but I know the guy that did the 1st setup & it't unlikey he will have changed from the default.
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