NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Droogie's avatar
Droogie
Tutor
Feb 10, 2024

ReadyNAS NV+ v1 stuck on boot process - no SSH

Hi at all,

 

I've been using an NV+ v1 for years. Yesterday, I tried to download log files, the NAS crashed and stucks now on boots process ("Booting..."). Sometimes it won't shutdown, why I had to plug-off. Sometimes it shuts down but the display does not (the LCD keeps on lighting, and the last message won't disappear).

 

It seems to be a familiar issue, so I found out that large log files can cause that problem. In another post, the tip was given to connect via SSH. I never used it on my NV+ and I don't remember to have an SSH app installed on the system. I even tried to logon using several SSH tools but I just got the message "connection refused".

 

I do have a full backup but that's about one week old, and in the meantime I uploaded a couple of important new files which haven't been copied to the backup drives yet.

 

Is there any other way to clear these log files without deleting my storaged files (like factory reset)?

 

I had the idea that an OS reinstall could maybe overwrite and so shrink the log files but I'm not sure enough to give it a try (I could also imagine that log files are kept untouched during reinstall process.) Could this be a solution?

 

Thank you for any kind of help.

 

- Droogie

11 Replies

Replies have been turned off for this discussion
    • Droogie's avatar
      Droogie
      Tutor
      Hi, thanks for the reply. I already skipped the FS check, this ended with a disk 4 sync message - and with a hangup again. I never head HD problems and there were no messages regarding it... After the NAS attempted to resync and stucked again, I head to plug off. The very next booting ended with a hangup again like before...
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Droogie wrote:
        Hi, thanks for the reply. I already skipped the FS check, this ended with a disk 4 sync message - and with a hangup again. I never had HD problems and there were no messages regarding it... After the NAS attempted to resync and stucked again, I head to plug off. The very next booting ended with a hangup again like before...

        You might try powering down the NAS and testing the disks in a Windows PC with vendor tools (dashboard for WDC, Seatools for Seagate).  Label the disks as you remove them, so you can put them back in their proper slots. Windows won't show the disks in file manager, since it doesn't recognize the format.  But the vendor tools should be able to find and test them.

         

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More