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Forum Discussion
Richard1234
Jan 20, 2016Aspirant
ReadyNas NV+ V2 - Cannot login
Hi, I cannot login. I cannot reset my details. It has become extremely difficult for what is meant to be an easily accessible device! I've been running it for years for backups without issue. ...
Richard1234
Jan 21, 2016Aspirant
Thanks for your help mdgm. Under RAIDar the collumn under "model" reads: ReadyNAS NV+ v2. This is also what it says on the front of the machine. It is 4 bay with 3 bays occupied.
mdgm-ntgr
Jan 21, 2016NETGEAR Employee Retired
The firmware version would show in RAIDar if the system has completed booting. If you are using RAIDar 4.3.8 (or older) it would show under the Info (far right) column.
- Richard1234Jan 21, 2016Aspirant
Oh sorry, my mistake, it is slightly confusing for a novice. It just has an "i" symbol. Perhaps writing firmware would have been more useful! It is firmware 5.3.8. Bad or good?
- StephenBJan 21, 2016Guru - Experienced User
5.3.8 was released May 2013. 5.3.11 is the most recent firmware, it was released Oct 2014. After you get the log-in sorted, you might want to update it.
You clearly do have a v2, so Jenn's link is the right one for the OS install ( http://kb.netgear.com/app/answers/detail/a_id/20853/~/how-do-i-access-the-boot-menu-on-my-readynas-nv%2B-v2%3F ).
After the procedure, the admin password will be reset to "password". The IP address configuration is also reset to dhcp/automatic, so if you are using a static IP address you'll need to reconfigure it. (Or better still, switch to address reservation in your router).
The rest of your configuration should remain intact (along with the data). Though its always wise to update your backup of the data first.
- Richard1234Jan 21, 2016Aspirant
Great, I will give that a go later when I get back. Thank you all for your help :o)
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