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Forum Discussion
ReadyNas NV+ v2 Booting & 'fault disk' problem - PLEASE HELP (8+ yrs of data/work at risk)
Dear Netgear Support, Dear Community, This is a desperate cry for help from a small business owner worried about potentially loosing 8+ years of work & critical business data. Please help in wha...
There are no drives in the ReadyNAS with code 50266.
Please put your drives in the chassis again and I will take a look for you.
Dear Kohdee
Thank you very much for your email & taking time to review case and trying to check my NAS.
Please refer to my previous reply to your colleague C3PO (see above).
Is there (100%) NO risk inserting the drives, whilst it is in TECH SUPPORT MODE?
I very much appreciate your offer to have a look, but would it not be best for me to await hearing from Raf or Stefan of UK/Ireland (Cork) Netgear Level 2 support
to check and agree next steps.
Sadly I feel received poor service & advice from Level 1 support (Manila call center) - I sincerely hope following steps given by Level 1 have
not aggrevated the glitch/problemn with my NAS or put my data into any serious risk (of potential loss).
I am very anxious and you will understand that I would now prefer only to follow official NETGEAR Level 2/3 advice. If you are an engineer at this level and are
authorised to assist, then I will of course gladly accept your kind assistance.
I will post an update as soon as I hear from Raf of NETGEAR Level 2 support again ..
Many thanks
Sascha
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