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Forum Discussion
SASCHA_SCI
Nov 14, 2016Aspirant
ReadyNas NV+ v2 Booting & 'fault disk' problem - PLEASE HELP (8+ yrs of data/work at risk)
Dear Netgear Support, Dear Community, This is a desperate cry for help from a small business owner worried about potentially loosing 8+ years of work & critical business data. Please help in wha...
kohdee
Nov 16, 2016NETGEAR Expert
Also, it looks like your case is sitting with Level 3 at this time, not with our Level 2 team. To expedite your process, you can proceed by inserting your drives for some read-only analysis.
SASCHA_SCI
Nov 17, 2016Aspirant
Dear Kohdee
Just a gentle reminder in case you have not seen or read my first post.
It might be worth having a brief look prior to any read-only analysis, in order to better understand what happened/background prior to NAS going into TECH Support Mode
& prior to trying to pin-point the problem/solution.
Many thanks
Sascha
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