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Forum Discussion
Kweegly
Dec 13, 2019Aspirant
Readynas NV +V2 unable to access data volume
Hello everyone, I returned home from work one day to find that my NAS was displaying the following message "Vol C Lifesupp". I wasn't that worried as I thought it was telling me one of the drives ...
Kweegly
Dec 14, 2019Aspirant
Thank you I have done this.
- Marc_VDec 15, 2019NETGEAR Employee Retired
It seems that you have multiple disk failure already. its not only Disk 4 that's having error.
Under diagnostics.log shows the errors on your disks 1,2,3
Disks 1 and 4 already went out, while 2 and 3 have errors already. Do you have backup of your data? The best option right now is to check disks 1 and 4 to see if one or both can still be cloned. You may want to check on the disks by connecting it to a PC.
It would be best also if you contact Support and purchase a Pay-per-Incident Support so Experts will be able to assist you
Note: Data recovery service might be needed but since this is a multiple disks failure, Experts will do their best effort to try and get your data recovered.
Alternatively, you may want to try recovery tools like ReCLAIMe to recover data lost from your failed drives.
HTH
Regards
- KweeglyDec 15, 2019Aspirant
Hi Marc_V
Thanky you for your reponse,
When you say check whether disk 1 and 4 can be cloned, do you mean remove one and replace it wtih a new HD?
- StephenBDec 15, 2019Guru - Experienced User
Kweegly wrote:
When you say check whether disk 1 and 4 can be cloned, do you mean remove one and replace it wtih a new HD?
You clone a disk in a PC (connecting both the old and the new one with SATA or USB adapter/docks). The clone is done using a utility that does a sector by sector copy of the old drive to the new. There are several utilities that can do this including CloneZilla.
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