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Esset1's avatar
Esset1
Aspirant
Sep 03, 2012

ReadyNAS NV+ v2

When my RedyNAS NV+ refused to respond I disconected the powercable. When I connected it again there where a sparking sound and the NAS did not start again...Probarbly the powerunit went to meet it´s maker...
I bought a RedyNAS NV+ v2 and put my three 2T discs in. An error message was the only thing i got from the NAS. It said: "Error: could not mount root d" I need the information on the discs so if there is an sollution please let me now. I put a new 2T disc in the NAS and it work´s perfect.

5 Replies

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  • Sorry, I looked on my device and the lable on the back says ReadyNAS RND4000 v3. Does that make it better?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    That's a NV+ v1 hardware revision 3. See How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2

    HW Revision 3 was the last revision of the NV+ v1 so there's a fair chance your unit might be still be under warranty. Is it registered at my.netgear.com? When did you purchase it? Depending on the date of purchase your unit would either have a 5 year or 3 year warranty.
  • It´s not older than 2 years. The serialnumber is <REMOVED>
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Please contact NetGear tech support. Give them a call asking for a RMA. If they want to charge you for the call you could try the free online support at my.netgear.com. Post your case/RMA number (whichever you get).

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