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Forum Discussion
k_nas
Nov 13, 2008Aspirant
ReadyNAS NV+ won't power up
My question is I bought it Jan of 2007 before Infrant was bought by NetGear. Do I still have a valid warranty with this unit? By power up, I mean it is dead. As if the power cord was not plugged in...
dbott67
Nov 13, 2008Guide
What is the serial number of the NV+?
viewtopic.php?t=10259
Although the warranty on Infrant-branded units is only one year, if your SN does fall within range, you should contact Netgear support for your area to arrange for a replacement.
-Dave
viewtopic.php?t=10259
yoh-dah wrote: A small percentage of ReadyNAS NV (revision B) and NV+ owners with low-noise fanless power supply unit (PSU) may encounter a premature failure of the PSU due to elevated temperature. The ReadyNAS systems affected have Serial numbers between 000DA2010FFE and 000DA2016000. If you are unsure if your serial number falls within the hexadecimal range, you can use a hex calculator. (Click hex and overwrite the '0' with your serial number and click dec. If the number falls in the range of 58552553470 and 58552573952, then you should proceed with this service action.)...
Although the warranty on Infrant-branded units is only one year, if your SN does fall within range, you should contact Netgear support for your area to arrange for a replacement.
-Dave
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