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Forum Discussion
k_nas
Nov 13, 2008Aspirant
ReadyNAS NV+ won't power up
My question is I bought it Jan of 2007 before Infrant was bought by NetGear. Do I still have a valid warranty with this unit? By power up, I mean it is dead. As if the power cord was not plugged in...
madbytes
Jun 22, 2010Aspirant
After 2 months of trying to get support, PMing back and forth and calling tech I was finally told today that because it only had a 1 year warranty I can either fix it myself or buy a new unit. I used the calculator that the post above says and my result was 58552564188 which falls within that range. Still I was offered no help. I'm really disappointed in the amount of money I spent on 2 of these units only to have to go through all this trouble for nothing. This will definitely be the last Netgear product my company will own. Now I have to drop $120 on a power supply I could have purchased two months ago and not had all this down time. Pretty pitiful customer service.
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