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Forum Discussion
ReadyNAS NV+ won't power up
My question is I bought it Jan of 2007 before Infrant was bought by NetGear. Do I still have a valid warranty with this unit? By power up, I mean it is dead. As if the power cord was not plugged in...
Hi,
I have the power supply unit issue as well and am trying to get a replacement.
Any chance there has been a change to Netgear's policy re: replacement of failed PSUs? I have serial number 000D-A201-01xx and have been communicating with Kari Duke of Netgear's customer service. She's wanting to know when I purchased the device to see if they can replace my PSU. I purchased this in 2007 or 2006 - am still looking for a copy of the receipt. I had forwarded a copy of the previous service of the device which was performed by Infrant - that doesn't seem to help.
I copied this thread for her, but doesn't seem to help.
Is my serial number not in the right zone?
Ken
I have the power supply unit issue as well and am trying to get a replacement.
Any chance there has been a change to Netgear's policy re: replacement of failed PSUs? I have serial number 000D-A201-01xx and have been communicating with Kari Duke of Netgear's customer service. She's wanting to know when I purchased the device to see if they can replace my PSU. I purchased this in 2007 or 2006 - am still looking for a copy of the receipt. I had forwarded a copy of the previous service of the device which was performed by Infrant - that doesn't seem to help.
I copied this thread for her, but doesn't seem to help.
Is my serial number not in the right zone?
Ken
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