NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sdww
Feb 26, 2024Aspirant
ReadyNAS NVX -- has some issues
I have a Model: ReadyNAS NVX Business Edition [X-RAID2] Firmware: RAIDiator 4.2.31 Memory: 1024 MB [6-6-6-24 DDR2] Volume C: Online, X-RAID2, 4 disks, 61% of 8237 GB used 5...
- Feb 29, 2024
After guidance from StephanB I've been able to access the device in Tech Support mode.
There was a large file in /var/log that was had / at 100%
I've truncated that file ReadyNAS_Remote.log as it didn't appear to have any valuable content.
Now I'm at 16% utilized.
Mounted the /c volume
Mounted an external 8TB USB drive with
mount -t ntfs /dev/sf2 /USB
and now am copying off data using
cd /c/media
find . -print | cpio -pdv /USB
I haven't started the NAS in normal mode yet as the cpio is taking a VERY long time.
I guess USB 2.0 speeds aren't that fast
Once I restart in normal mode I'll report back
Sandshark
Feb 28, 2024Sensei - Experienced User
Ashbeel121 obviously has no knowledge of ReadyNAS and is only here SPAMming for that site he linked.
Your assorted array of issues is consistent with a too-full OS partition, though it could be something else. That's usually due to some app (with crashplan maybe being one of them), but can also be caused by other things. Have you enabled SSH? At this point, it's probably not possible to do it, just as you can't make other configuration changes. So if you haven't, then you'll likely have to go in via Support Mode to see if you can see if that is the issue and delete some junk files if it is. Otherwise, go in via SSH and see how full the OS partition is.
sdww
Feb 29, 2024Aspirant
After guidance from StephanB I've been able to access the device in Tech Support mode.
There was a large file in /var/log that was had / at 100%
I've truncated that file ReadyNAS_Remote.log as it didn't appear to have any valuable content.
Now I'm at 16% utilized.
Mounted the /c volume
Mounted an external 8TB USB drive with
mount -t ntfs /dev/sf2 /USB
and now am copying off data using
cd /c/media
find . -print | cpio -pdv /USB
I haven't started the NAS in normal mode yet as the cpio is taking a VERY long time.
I guess USB 2.0 speeds aren't that fast
Once I restart in normal mode I'll report back
- sdwwMar 07, 2024Aspirant
So, after several days waiting for the cpio to complete copying approximately 7TB of data to the external USB drive the NVX is back up in normal mode and connectivity is restores.
I had to re-enable CIFS sharing, and lost a few minor configuration settings, like backup schedules.
I've removed ReadyNAS Remote which will hopefully eliminate that from filling up the system volume again.
And to re-cap what I did to recover....
Connected a external USB drive to the front USB port on the NVX
In my case it was a" Seagate Backup Plus Hub" 8TB drive formatted as NTFS
Booted the NVX in Tech Support mode..
In my case the ReadyNAS came up and did not get an IP Address from my DHCP Server.
I used the RAIDAR app to determine the device had the IP Address 192.168.168.168 which is not in my local subnet 192.168.0.0/22. I happen to have a DEBIAN host acting as a local DNS server, and I added an alias IP Address (192.168.168.1).to the network interface on that server so I could use it as a jump host to telnet to the ReadyNAS.
After telneting to the ReadyNAS (login root password: infr8ntdebug) I ran the following commands (as provided by StephanB)
I used df -k to determine the root file system was 100% so, I used du to determine where the largest target was for disk usage.
cd /
du -ks *
Turned out to be /var had the most use, so then
cd /var
du -ks *
And now the target was /var/log. I found a very large file for ReadyNASRemote.log that I truncated. Now the root file system was around 20% I probably could have just re-started the system and been good, but I decided since I was here, and I hadn't backed up the data for a couple months let's be safe. So I proceeded with the following steps/
start_raid.sh
mount /dev/md0 /sysmount --bind /proc /sysroot/proc
mount --bind /dev /sysroot/dev
mount --bind /dev/pts /sysroot/dev/pts
mount --bind /sys /sysroot/sys
chroot /sysroot /bin/bashrootvgscan
vgchange -a y
mount /dev/c/c /cI used fdisk to determined the external drive was /dev/sdf and that the partition of the NTFS file system was /dev/sdf2
So, I used the following command to mount the external file system
mount -t ntfs /dev/sdf2 /USB
I then created a folder on the external drive to hold a copy of the data on the NAS RAID
mkdir /USB/2024FEB28
I then made the RAID share I was interested in saving a copy of my current directory
and started copying the contents to the external drive
cd /c/media
find . -print | cpio -pdv /USB/2024FEB28
It took several days to complete the copy.. I believe it's due to the external USB drive being connected via USB 2.0
I hope this information might help someone in the future. If not, it was a exercise I hope I don't have to repeat again, but a lesson worth learning.
Thanks to StephanB and everyone else who attempted to assist
- StephenBMar 07, 2024Guru - Experienced User
Great to hear that everything is now resolved.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!