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Forum Discussion
piquet
Feb 21, 2017Tutor
ReadyNAS NVX web interface no longer works in Windows 10
Hi, I recently fired up my ReadyNAS NVX Business Edition to set up some new backup jobs after a period of many months of inactivity. The system booted up ok and performed an FS check successfully...
- Feb 23, 2017
Hi Phil, I think he means is the data is that is on the readynas backed up somewhere?
Since you indicate that the readynas itself is a backup for another server, you may want to consider making an up to date backup on a different device, if possible. External drive or another server for example, if you don't have an additional dedicated backup nas.
you might try using a different computer to see if the web admin works on a physically different computer, just to rule out something specific to your desktop.
Alternatively, if you have the resources you could try running a virtual windows 7 machine (or even a linux VM) using either hyper-v or virtualbox.
You may want to do some google research on windows 10 and virtual machines if you decided to go this route.
TeknoJnky
Feb 21, 2017Hero
have you tried rebooting the nvx since uploading the update?
with the ui being wacky, it might be ready to update but not properly displaying.
alternatively if rebooting doesn't upgrade, you could try a factory default (this would remove all data still on the device, so don't do that if you don't have a confirmed good backup), or an 'os reinstall' from the boot menu, could potentially help.
piquet
Feb 21, 2017Tutor
Thanks TeknoJnky
I have just tried a reboot using the power button on the front panel but it just booted back into 4.2.28.
I really don't want to do a factory default at the moment - that would be my last resort I think. Would an OS reinstall leave my data intact? I cannot see a boot menu though.
If I copied the firmware to a USB drive and plugged that in, would it see that if I rebooted?
Phil
- StephenBFeb 22, 2017Guru - Experienced User
piquet wrote:
Would an OS reinstall leave my data intact? I cannot see a boot menu though.
You should be able to see the hardware boot menu. It's described on page 21-22 here: http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf
An OS reinstall should leave the data intact. The network configuration is reset to use DHCP (and no bonding). The admin password is reset to factory default (netgear1).
One possible cause of your problem is a near-full OS partition. An OS reinstall won't help that (and it could make it worse). If you can get to the logs web page, you might try deleting the log files (but not downloading them). That might clear enough space out of the OS partition to return you to more normal operation.
- piquetFeb 23, 2017Tutor
Hi StephenB,
Thanks for the manual link - I will try this when I have time this weekend.
The screwy interface unfortunate won't let me view the logs, however, I just tried logging via a terminal session and so checked space there:
{nas-A9-9D-92:~# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/md0 4.0G 539M 3.3G 14% /
tmpfs 16K 0 16K 0% /USB
/dev/c/c 5.5T 4.3T 1.3T 78% /c}I have access to a Linux command prompt so maybe there's something I can do to fix this issue. I found some log files in /var/log but I am really not sure what to look for.
I suspect that I could copy the OS update direct to the NAS now, and place it in whatever directory it expects to find it.
Thank you for your help!
Phil
- StephenBFeb 23, 2017Guru - Experienced User
Your OS partition is not full, which is good.
An OS reinstall might not help, but it should do no harm. You can do this from the console with touch /.os_update If you do it from the console, the admin password and network configuration shouldn't be changed.
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