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Tim99's avatar
Tim99
Aspirant
May 28, 2018

readynas offline but still visible in explorer

hello.

my readynas drive is visible and accessible a a mapped drive [Z]. but does not connect using my firefox browser .` it just says it is offline. firmware is 6.2.2 and pc is windows 7 pro.

 

using Raidar 6 it shows as healthy, drives both have green ticks and I can browse the folders & files ok. pic attached.

 

how do I get the 'shares' admin access again please ?  it used to work (even until yesterday) but stubbornly won't now.

 

obviously i have rebooted it and the pc several times !

10 Replies

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    • Tim99's avatar
      Tim99
      Aspirant

      thanks for replying.

      yes, it tries to connect but wants to reset my password which i don't want to do, in case it fries the existing access via windows explorer.

       

      what baffles me is that yesterday, access to 'shares' etc worked fine, but today its 'offline' when it clearly isn't !

      thanks for trying to help.

      tim

      • bedlam1's avatar
        bedlam1
        Prodigy

        Tim99

        Your version OS 6.2.2 is 3.1/2 years out of date

        You can update it BUT YOU MUST follow this update path:

        ReadyNAS 102, 104, and 2120 must not be updated directly to 6.9.x from 6.3.x or older firmware.  They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then onto 6.9.x.

        You can find the download files HERE and then click "Previous Versions" lower right, download each file and use System/Settings/Manual Install Firmware to upload each of the files, Rebooting each time

        OR you could use the GUI System/Overview/Check for updates which I assume will update correctly (but I am not sure it will) so I would do it manually. as above.

        Getting to the current Version of OS 6 may help your problem, you need to download the ARM versions of OS 6

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