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Forum Discussion
ReadyNAS offline to ReadyCloud after upgrade to 6.5.1
After upgrading to 6.5.1 from 6.5.0, I can no longer connect to my NAS from ReadyCloud. Via ReadyCloud, it shows the drive offline. If I go to the Discover page and follow the procedure (holding the ...
Hi dellwilson & aussiedeafman,
Does this behavior being experienced if you are logged in as the "Admin" account? Does any of your (SSO) accounts are used as e-mail address in any of your local ReadyNAS users?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
Hi BrianL
Thank you so much for your response and attempt to assist me. Unfortunately, I'm a bit confused by what you're asking and I'm not sure how to answer. When I originally setup the NAS, I created a ReadyCloud account for myself and, since I don't see that account in the admin page of my NAS, I'm guessing that ReadyCloud account was mapped to admin locally. I was recently forced to change to a MyNetGear account tied to my email address. Does that answer your questions?
Dell
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