Forum Discussion

tulgaas

Aspirant

Sep 14, 2017

Solved

ReadyNas OS 6.8.0 freezes

after upgrade to readyNas OS 6.8.0 freezes every single day Please help seems readynasd uses all CPU

Business Discussions

Marty_M
Oct 01, 2017
Hello tulgaas,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,
Marty_M
NETGEAR Community Team

Marty_M

NETGEAR Employee Retired

Sep 20, 2017

Hello tulgaas,

It does appear that after upgrading the firmware the NAS keeps freezing up and the readynasd service is using 100% CPU usage. May we ask for the complete logs of the NAS, you may use files haring website like wikisend and just PM the download link.

Welcome to the community!

Regards,
Marty_M
NETGEAR Community Team

tulgaas

Aspirant

Sep 20, 2017

Seems it freezes arounf 12-1pm every day. and we have been rebooting the device manually.

here is the Link

<REDACTED>

Thanks

Tuga

StephenB
Guru - Experienced User
Sep 21, 2017
tulgaas wrote:

here is the Link

Please don't post this publicly. "PM" means "private message" - there's an envelope icon in the upper right of the forum that lets you send/receive PMs.

I redacted your link - you might resend it to Marty, just to make sure he has it.
Marty_M
NETGEAR Employee Retired
Sep 21, 2017
Hello tulgaas,

You may try reflashing firmware or upgrading the NAS to beta firmware 6.8.1 or 6.9.0 and check if that will make any difference. Do you have apps and cloud services running on the NAS?

Regards,
Marty_M
NETGEAR Community Team
- tulgaas
  Aspirant
  Sep 21, 2017
  i tried OS 6.8.1 but no luck. yes, i do back up to the AWS.
  - Marty_M
    NETGEAR Employee Retired
    Sep 25, 2017
    Hello tulgaas,
    
    Try to disable any service or app currently running and then observe the behavior of the NAS. Could you PM me the download link for the complete logs of the NAS.
    
    Regards,
    Marty_M
    NETGEAR Community Team