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Forum Discussion

Infinite's avatar
Infinite
Aspirant
Dec 16, 2013

ReadyNAS Pro 6 - freezing on backup

I noticed my ReadyNAS Pro 6 Buisness Edition was acting up the other day. One of the 6 disks was dead and when I put in a new disk the ReadyNAS froze after 87.4% of the new disk was synced up. So I pull that disk and boot and I'm backup and running. Start the process over and same thing happens.

So, I get concerned and try to Backup the disk to my older backup ReadyNAS NV+. However, this too will freeze the Pro when it hits certain folders. I think that I have backup up everything that is critical. What is the next step?

2 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Probably another of your disks is failing. So you may wish to figure out which one that is. You could start by looking at SMART+ stats for each disk.
  • You are correct. Long story short:
    - ReadyNAS locked up
    - rebooted, disk 4 reported as Dead
    - Pulled Disk4 put in replacement disk. Sync to 87.4% and freeze, on reboot see smart errors on Disk 3.
    - Repeat and same freeze point, more Smart errors on disk 3.
    - Making onsite backup (I do have off-site backup but slow to recover)

    Every time the device crashes I get some more Smart errors on Disk 3. As long as I don't access two folders the NAS stays online and has no more errors.

    Here's the catch. I backed up more of the data to my old ReadyNAS NV+; however, after rsync-ing my 'backup' folder to the NV+ it now is unstable as well. So I am very suspect of the contents of the 'backup' folder. The NV+ froze as well and it locks up when checking the quota's while booting. I randomly pulled disk 4 on the NV+ and it can start but it is not stable for very long. I was able to have it online long enough to tell it to reboot and do a FS check, which it's 70% done.

    At this point I just want to hunt down the bad data and either fix it or eliminate the files so that I can have stability and get the 6th disk back into my NV Pro and the 4th disk back in my NV+.

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