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Forum Discussion
NetWhiz
May 27, 2025Guide
ReadyNAS Pro 6 - Stuck on booting while checking fs
I have searched for similar errrors on here, but none seem to either work or be related as to my situation. My Pro 6 just started to freeze a couple days ago while it was running. I had updated i...
NetWhiz
May 28, 2025Guide
It does mount. However, how do i get it off to another drive since I can only boot into Tech Support mode? I have an enclosure with 13.5 TB free but it is eSATA only.
Is there a way to get the unit to boot w/o trying to do anything with the /dev/md127 volume so I can then mount it in readonly and copy the data off across teh network?
StephenB
May 29, 2025Guru - Experienced User
NetWhiz wrote:It does mount. However, how do i get it off to another drive since I can only boot into Tech Support mode? I have an enclosure with 13.5 TB free but it is eSATA only.
Is there a way to get the unit to boot w/o trying to do anything with the /dev/md127 volume so I can then mount it in readonly and copy the data off across teh network?
Getting SMB and similar services running in tech support mode is tricky.
You can try unmounting it with umount, and then see if it mounts as read-write. Just mounting read-only (as you did) can resolve some issues. If it does mount read-only then you could try a normal boot.
Another option is to disable quota on the BTRFS volume ( btrfs quota disable /data ) Then try a reboot.
NetWhiz wrote:The root fs check is where it is hanging. Can you (or someone rebuild that partition like mdgm / mdgm-ntgr) so it boots back up? I can then grab the data off it and then reset the NAS to factory and recreate the volume again (obviously).
I understand that is what you saw on the LCD panel. But running that check manually on the root in tech support mode didn't turn up any errors (and did not hang). So I don't think that the LCD screen is giving you the right information. Your issue appears to be with the data volume, not the root file system.
I cannot rebuild the OS partition (and I don't think it would change anything in this case). mdgm no longers works for Netgear, and hasn't engaged in this forum for some years.
- NetWhizMay 29, 2025Guide
So trying to mount the md127 in read-write mode causes the device to freeze. Read-only mode works.
How can I mount a 14 TB USB drive so it is r/w in this Tech Support mode?
- NetWhizMay 29, 2025Guide
Used mkfs.ext4 on the USB drive. Mounted it to a directory and then started copying over data from the /Data (/dev/md127).
- StephenBMay 29, 2025Guru - Experienced User
NetWhiz wrote:
Used mkfs.ext4 on the USB drive. Mounted it to a directory and then started copying over data from the /Data (/dev/md127).
Yes. EXT is the easiest file system for this - getting it to format as NTFS is more difficult. The downside is that it is a linux format, not normally supported on Windows. Still, it is possible to mount it on Windows if you really need that later. You are stuck with USB 2 speeds for the direct connection, since this is a Pro 6.
Later on when you restore the data you need to be careful to just copy back the files in the public shares. There are other folders that will be rebuilt by the factory default, and you don't want to overwrite them with the old ones.
Do you use the private home share feature? Those can be restored, but there are some additional steps.
- NetWhizMay 31, 2025Guide
Another option is to disable quota on the BTRFS volume ( btrfs quota disable /data ) Then try a reboot.
This does not work on a read-only filesystem.
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