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Forum Discussion
dhl
Oct 15, 2017Luminary
ReadyNAS Pro 6 Inactive Volumes - Main Volume Gone
Yesterday our ReadyNAS Pro 6 running firmware version 6.8.1 became inaccessable and upon reboot, shows the main voulume missing: This problem occured without any error warnings before...
StephenB
Oct 17, 2017Guru - Experienced User
Unfortunately it's not something I can help with. Hopefully someone from Netgear will reach out to you and at least check your logs.
dhl
Oct 17, 2017Luminary
Thanks StephenB. I've tagged mdgm-ntgr so hopefully, he or another Netgear guru will check in. I've got logs ready to send.
- SandsharkOct 17, 2017Sensei - Experienced User
If you click in the box for the upper volume, does it then highlight just the drive in bay 5?
I agree that it is best to wait for a Netgear rep to look at your logs. But what it looks like to me is that your NAS somehow thinks that the drive in bay 5 is a separate volume, the main one at that, and is complaing that the remaining drives are "dirty" with data from some other volume, also named data. But two volumes with the same name are not allowed. In that case, booting with just drives 1, 2, 3, 4, & 6 would likely work.
While you wait for somebody to look at the logs, it may be a good time to test the drives and see if one has a problem that is creating this situation. Using a PC and manufacturer's tools is much better, and faster, than using the NAS's disk test.
- dhlOct 17, 2017Luminary
Sandshark - Bay 5 is empty, we're only using bays 1, 2, 3, 4, and 6 in RAID 6 mode. This gives us equal capacity to our 4-bay ReadyNAS 104 backup server which we use in RAID 5.
I see what you mean about the OS seeing two volumes named "data". It's a mystery why this is happening and I don't want to change anything until someone from Netgear can look at the logs.
I'm currently in SF and the NAS is at my partners' studio in LA. I'll be there later in the week and can pull drives and do other hardware checks then.
- SandsharkOct 17, 2017Sensei - Experienced User
It may still help if you tell us what happens when the upper data volume is selected. What drives are what colors?
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