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Solved
ReadyNAS PRO 6 stuck at powering off (OS 6.4.2)
I just upgraded my ReadyNAS PRO 6 from OS 6.3.5 to OS 6.4.2.
Although I received a server error message in after doing the local update, the NAS did upgrade its firmware when I rebooted.
Now I'm trying to shut it down using the power button an it is stuck at Powering off - Goodbye.
Many thanks in advance for any ideas.
Hi Supertramp11,
Forced shutdown procedure should not cause any loss of data. It is a safe procedure that can be done if the unit is in this state or not responding.
Kind regards,
BrianL
NETGEAR Community Team
9 Replies
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Hi Supertramp11,
Haven't seen or heard a shutdown problem with 6.4.2. Could you unplug the power cord and try to power it up again, and test the shutdown function via UI and power button.
Kind regards,
BrianL
NETGEAR Community Team
Hi Brian,
Thank you for your quick reply. If I unplug the powercord do I then put my data at risk? Needless to say that I do have a backup.
Thanks
Hi Supertramp11,
Forced shutdown procedure should not cause any loss of data. It is a safe procedure that can be done if the unit is in this state or not responding.
Kind regards,
BrianL
NETGEAR Community Team
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