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Forum Discussion
on1ski
Jan 25, 2020Aspirant
ReadyNAS Pro 6 won't boot after failed drive addition
I've had a ReadyNAS Pro 6 (v2) for about 5 years without issue. I can't recall the OS version, but it is the latest from Netgear. Five bays hold 3TB disks configured for RAID 5 (disks are Seagate ST3000DM001). Space was getting low, probably too low at <70mb, so I added another ST3000DM001 disk to bay 6. The system recognized, tested, and began restriping. But after about 30 min and 0.6% progress, the system just hung. Unresponsive to anything including pings. So after waiting a few hours with no change, I powered the system off.
Now, at power-up, the system won't get past the "ReadyNAS" logo on the device display. I've tried multiple attemps, and also tried without the new drive in bay 6. I know how to bring up the boot menu, but not exactly sure what to do from there.Of course, I don't want to blow up my data...
What are the right steps to follow? I get that powering off during a restrip was not a bright idea. Any help from this forum would be appreciated.
Everything is back to normal and working fine. Many thanks to Sandshark and StephenB ! The problem was the power supply. Once I hooked up an old ATX supply harvested from an old computer, the system was able to complete the restriping and resyncing need to add the sixth disk. I now have plenty of head room and can begin a migration to a new system.
I'm finding some references to those who use rsync between a FreeNAS server and a ReadyNAS server. I might do that instead of buying a large external USB drive, and then use my existing ReadyNAS as my backup to the new server once I build it. Any comments on that would be appreciated.
Thanks again!
26 Replies
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- SandsharkSensei - Experienced User
You probably had another drive fail during the re-sync.
But let's eliminate a NAS chassis problem first: Boot the system without any drives (labeling them so they go back in in the same order later). If it boots with "no drives" displayed, the chassis is probably OK.
If you have the ability to test each drive on a PC with vendor tools and a USB dock for the drive, this is the best next step. If you don't, the disk test from the boot menu can give some information.
Once we find out the status of the hardware, we can move on to potential ways to recover your data. Note that you are likely going to need a means of storing all that data while you reset the NAS. But that gets you started with the backup plan you are best served to have in place before a failure.
- on1skiAspirant
Thanks for your reply and willingness to help.
I removed all the drives, and the system does not boot past "ReadyNAS". I also discovered that I cannot enter the boot menu, with either disks or no disks installed.
So I have a chassis problem?
- StephenBGuru - Experienced User
on1ski wrote:
I removed all the drives, and the system does not boot past "ReadyNAS". I also discovered that I cannot enter the boot menu, with either disks or no disks installed.
So I have a chassis problem?
Sounds like it. Can RAIDar see the NAS w/o disks? https://kb.netgear.com/20684/ReadyNAS-Downloads
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