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Forum Discussion
ReadyNAS Pro On life support.
THANK YOU!! for any HELP.
1. ReadyNAS PRO pioner. with 5 HD.
2. 2 days ago I got a disk fail error and I shout down the system and reboot after inserting new HD @ bay 2. (the bad one was 1.5T and I replace it with 2T)
3. got a message: "Data volume will be rebuilt with disk 2."
4. waited overnight.. than:
5. message: 'Rsync complete OK" & after a some time: "Newly added drive has more space to expand the volume, will start volume expansion"
6. after 6-9 hours: "RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array."
7. so I powered the NAS off and on again..
8. the system start a resync for about 5 hours and then after i got:"Volume scan found and corrected errors" & "System is up."
9. The NEW #2 disk now has a little cross inside the green status indicator and it show as SPARE..!!
10. #4 disk now has indication of DEAD.
11. system status: RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array..
12. I turn off the NAS
13. current status: the NAS is on "On life support" withe a SMALL CROSS NEAR place of the green dot for THE NEW DISK 2.
AND disk 4 report as DEAD.
Should I replace also disk 4 or it will take the all array out of balance ??
Case Submission Case #19761571
Thank you for ANY HELP.
1. ReadyNAS PRO pioner. with 5 HD.
2. 2 days ago I got a disk fail error and I shout down the system and reboot after inserting new HD @ bay 2. (the bad one was 1.5T and I replace it with 2T)
3. got a message: "Data volume will be rebuilt with disk 2."
4. waited overnight.. than:
5. message: 'Rsync complete OK" & after a some time: "Newly added drive has more space to expand the volume, will start volume expansion"
6. after 6-9 hours: "RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array."
7. so I powered the NAS off and on again..
8. the system start a resync for about 5 hours and then after i got:"Volume scan found and corrected errors" & "System is up."
9. The NEW #2 disk now has a little cross inside the green status indicator and it show as SPARE..!!
10. #4 disk now has indication of DEAD.
11. system status: RAID sync finished on volume C. The array is still in degraded mode, however. This can be caused by a disk sync failure or failed disks in a multi-parity disk array..
12. I turn off the NAS
13. current status: the NAS is on "On life support" withe a SMALL CROSS NEAR place of the green dot for THE NEW DISK 2.
AND disk 4 report as DEAD.
Should I replace also disk 4 or it will take the all array out of balance ??
Case Submission Case #19761571
Thank you for ANY HELP.
5 Replies
Replies have been turned off for this discussion
- Work with support on the issue. Don't start doing stuff at the advice of others on the forum while support will be trying things, could make stuff worse.
I totally agree. If you start doing stuff on your own you are likely to interfere with what they need to do. Swapping disks around, etc. is not a good idea.chirpa wrote: Work with support on the issue. Don't start doing stuff at the advice of others on the forum while support will be trying things, could make stuff worse.
However, if data on the NAS is accessible, you should update your backups. If the data is not available, I think you should just wait.- Thank you all for your replay.
I'm waiting for the support replay.. as this is taking some time..
If that can help.. here is a link for the logs, just before I turn the NAS off..
http://dl.dropbox.com/u/12856182/ReadyN ... 131607.zip
Thank you again! - I have checked with the support agent on your case after I reviewed your logs.
It does look to be in a sad shape currently. Please put the ReadyNAS into Tech Support Mode and update the case with the 5 digit number that shows in RAIDar.
Thanks! - Thank you!
We did extended check to each of the disks (about 15 Hours each) and it's look like Disk no #4 has FAIL..
This happen during the expansion of the raid (I replace a failed disk #2 with a bigger one..) the initial re sync was finished (I got a system email) but cause of the bigger disk (2T instead of the failed 1.5T) the raid start to expend.. at this time, after about 3-4 hours from the start of the expend disk no #4 gone bad.. and I got the "On life support" message.
Any ideas ?
THANK YOU.
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