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KayZak's avatar
KayZak
Aspirant
Oct 25, 2016

ReadyNAS Replicate job returning "Unable to get local p2p address" Error

Hi All,

 

I recently purchased a second ReadyNAS RN102. Both ReadyNAS RN 102's are running on OS 6.6.0 and are on the same network.

I enabled ReadyNAS Replicate on both devices and registered them with the same ReadyNAS Replicate account. Both have static IP addresses, are a part of the same DNS server with 8.8.8.8 and 4.4.2.2 added as alternative DNS's, and IPv6 is disabled completely.

 

Eventually, I want to be able to move one of these devices to another location, but still have them replicate to each other.

 

When I create a job that is supposed to replicate some data (a small amount for test purposes) from one ReadyNAS to the other (and vice versa), I receive the below error in an email message stating, "Unable to get local p2p address".

 

[2016-10-25 10:57:37] [Info] Replicate version: 1.3.0 build R2
[2016-10-25 10:57:37] [Info] Starting backup job "Data Backup [2016-10-25 10h 37m AM]"
[2016-10-25 10:57:37] [Info] Locking target folder: /data/Replicate-Test/Data Backup [2016-10-25 10h 37m AM]
[2016-10-25 10:57:38] [Info] Resume folder is "/data/Replicate-Test/Data Backup [2016-10-25 10h 37m AM]/2016-10-25 10-39 (failed)/data"
[2016-10-25 10:57:38] [Warning] Incremental not possible
[2016-10-25 10:57:48] [Error] Unable to get local p2p address
[2016-10-25 10:57:48] [Error] Unable to get p2p local ip address
[2016-10-25 10:57:48] [Info] Unlock target folder: /data/Replicate-Test/Data Backup [2016-10-25 10h 37m AM]
[2016-10-25 10:57:48] [Info] Job finished

 

No actual data from one server is transfered to the other, HOWEVER, empty folders are created to prepare for the backups every time I run the job. Please see this picture:

Image 071.png

 

This implies that at least the cloud is able to communicate with the two ReadyNAS devices, but the two devices are not able to communicate with each other.

 

This leads me to a few questions:

  1. After ReadyNAS Cloud connects to both devices, is there a point where the devices are attempting to communicate directly with each other. This would make sense. If there is a firewall issue, my firewall may be allowing the ReadyNAS Cloud to pass, but not the other ReadyNAS device. But both devices are on the same network. Idk.
  2. If it is a port issue, what port does ReadyCloud use to communicate?

Any tips of the trade would be highly appreciated.

12 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    KayZak wrote:

    Both have static IP addresses, are a part of the same DNS server with 8.8.8.8 and 4.4.2.2 added as alternative DNS's, and IPv6 is disabled completely.

     


    Is 4.4.2.2 a typo?  The alternative google DNS server is 8.8.4.4.

    • KayZak's avatar
      KayZak
      Aspirant

      Looking it up to verify, but I believe 4.4.2.2 is valid. I contacted NetGear Support they asked me to add 8.8.8.8 and 4.4.2.2. They could be wrong. God knows if a support representitive has ever been wrong.

    • KayZak's avatar
      KayZak
      Aspirant

      Yeah, I don't know whre 4.4.2.2 came from. I double checked, and I didn't add 4.4.2.2, although they did ask me to. Instead I added 8.8.4.4.

    • KayZak's avatar
      KayZak
      Aspirant

      Yeah, I don't know where 4.4.2.2 came from. I double checked, and I didn't add 4.4.2.2, although they did ask me to. Instead I added 8.8.4.4.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        If you download the logs from both units and look in initrd.log was either unit running 6.1.9 or earlier after the last factory reset (wipes all data, settings, everything)?

         

        If yes, that may suggest there's a config file which needs fixing.

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